Terms of Service

1. Acceptance of Terms

By downloading, installing, signing up for, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please stop using the Service.

2. Our Service

SiamShort is a mobile app for watching short dramas and series. Some episodes are free to watch; others must be unlocked with credits, by watching ads, or with a VIP membership. Content on the Service is produced by the Company and by licensed production partners ("Studios").

We may add, change, suspend, or remove content or features from time to time, for example when a license expires. Where a change affects something you have already paid for, we will try to notify you in advance.

3. Eligibility and Accounts

• The Service is not directed to children under 13.
• If you are under 20 years of age, you must have consent from your parent or legal guardian before using the Service and before buying credits or subscribing to VIP.
• You may use the Service without signing in (as a guest) or sign in with Google, Apple, or email. Signing in keeps your credits, unlocked episodes, and VIP status tied to your account.
• Guest data is tied to your device. If you delete the app or change devices before signing in, those entitlements may be lost and cannot be recovered.
• You are responsible for keeping your account and device secure and for activity that occurs under your account. Please tell us promptly if you notice unauthorized use.

4. Credits

• Credits are an in-Service entitlement used to unlock episodes. They are not currency, have no cash value, and cannot be exchanged for money, transferred to others, or used outside the Service.
• Credits are purchased through App Store or Google Play billing, subject to those stores' terms. Displayed prices include taxes as determined by the store.
• Purchased credits are added once the store confirms payment. If you paid but did not receive credits, use "Restore purchases" or contact us.
• Episodes unlocked with credits can be rewatched for as long as that content remains available on the Service.
• Unless required by law or by the store's refund policy, purchased and used credits are non-refundable. Refund requests for App Store or Google Play purchases must be made to that store directly.
• Free credits, such as those earned from ads or promotions, may be subject to conditions and validity periods announced with that promotion.

5. VIP Membership

• VIP membership lets you watch every episode of every title included in the Service without using credits for the length of your membership. Weekly, monthly, and yearly plans are available as shown in the app.
• You subscribe through the App Store or Google Play. Membership starts as soon as the store confirms payment.
• VIP renews automatically. The next period is charged within 24 hours before the current period ends, until you cancel.
• You can turn off auto-renewal in your Apple ID or Google Play account settings at least 24 hours before renewal. Cancellation takes effect from the next period; you keep access until the end of the period you have paid for.
• Deleting the app does not cancel your subscription.
• Refunds for subscriptions follow the App Store or Google Play refund policy.
• We may change subscription prices with advance notice through the store or the app, as required by law and by the store.

6. Ads and Rewards

The Service may show ads from us or from third-party ad networks such as Google AdMob. You may receive episode unlocks or credits for watching a rewarded ad to the end. Rewards are granted only after the ad provider confirms the view, and daily limits may apply. Using automated tools or any method to obtain rewards without actually watching is a breach of these Terms, and we may revoke rewards obtained improperly.

7. Intellectual Property and Use of Content

All content on the Service, including videos, images, audio, text, logos, and software, is owned by or licensed to the Company, the Studios, or other licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to stream content through the app for your personal, non-commercial entertainment only.

You must not download, screen-record, copy, distribute, broadcast, sell, rent, modify, or otherwise use content outside the Service, and you must not circumvent or disable any content protection measures.

8. Chat and User Content

Some episodes let viewers chat with each other. You are responsible for the messages you send, and you must not send messages that:

• are unlawful, defamatory, threatening, harassing, or hateful;
• are obscene or inappropriate for minors;
• infringe the rights or personal data of others;
• are spam, advertising, scams, or contain harmful links;
• deliberately spoil major plot points in a clearly disruptive way.

You keep ownership of your messages but grant us a royalty-free right to store, display, and distribute them within the Service. We may remove messages, turn off chat for any episode, or restrict users who break these rules without prior notice.

9. Prohibited Conduct

You must not:

• use the Service unlawfully or in a way that infringes the rights of others;
• access systems, accounts, or data without authorization, or probe the Service for vulnerabilities;
• use bots, scripts, or automated tools to scrape data, unlock content, or collect rewards;
• modify, decompile, or reverse-engineer the app, except as permitted by law;
• exploit errors in the Service, for example to obtain credits or access without paying;
• sell or transfer your account, credits, or VIP status to anyone else.

10. Suspension and Termination

We may suspend or terminate your access to the Service, remove content you submitted, or revoke credits and entitlements obtained improperly if you breach these Terms, or if we reasonably believe your use harms the Company, other users, or third parties.

You may stop using the Service at any time and may request deletion of your account as described in our Privacy Policy. When your account is deleted, any remaining credits and unlocked episodes end and cannot be restored. Deleting your account does not cancel a VIP subscription bought through a store; please cancel it through the App Store or Google Play first.

11. Limitation of Liability

The Service is provided "as is" and "as available". We work to keep it running reliably and securely, but we do not guarantee that it will be uninterrupted or error-free, or that any particular content will always be available. Playback also depends on your device and internet connection.

To the extent permitted by law, the Company is not liable for indirect, special, or consequential damages, or for loss of profits or data, arising from your use of or inability to use the Service, and the Company's total liability to you will not exceed the amount you paid for the Service in the 12 months before the event giving rise to the claim.

These limitations do not apply to liability that cannot be limited or excluded by law, including your rights as a consumer under Thai law.

12. Changes to These Terms

We may update these Terms from time to time. The current version will be available in the app with its effective date. If a change materially affects your rights, we will notify you in advance through the app or another appropriate channel. Continuing to use the Service after the effective date means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Kingdom of Thailand, and any dispute will be subject to the jurisdiction of the Thai courts, without affecting your statutory rights as a consumer.

14. Contact Us

For questions about these Terms, or to report infringing or inappropriate content, contact:
FORTAL ENTERTAINMENT CO., LTD.
Email: support@siamshort.com